At The Best and Ask The Best, integrity is not a policy — it is a practice. Every commitment documented here reflects how we operate every single day.
Effective Date: June 1, 2025 | Last Updated: May 2026
The Best and Ask The Best ("we," "our," or "us") are committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the rights you hold over your own data.
We use industry-standard encryption (SSL/TLS), secure payment processors, and limited-access internal systems to protect your data. We do not sell, rent, or trade your personal information to third parties for marketing purposes — ever.
We share information only with trusted service providers necessary to deliver our services (such as payment processors, email delivery services, and scheduling tools), and only to the extent required. All providers are bound by confidentiality agreements and applicable data protection law.
To exercise any of these rights, contact us at ask@justaskthebest.com or call 1-800-232-5117.
Our website uses cookies to enhance functionality and analyze site performance. You may disable cookies through your browser settings, though this may affect some features of the site.
Our services are not directed toward children under 13. We do not knowingly collect personal information from minors. If we become aware that a minor has provided information without parental consent, we will delete it promptly.
We may update this Privacy Policy periodically. Material changes will be communicated via our website or direct notification. Continued use of our services after changes constitutes acceptance of the updated policy.
Effective Date: June 1, 2025 | Last Updated: May 2026
The Best and Ask The Best take the security of your data seriously. This policy outlines the technical and operational safeguards we maintain to protect client information from unauthorized access, breach, or misuse.
All data transmitted between your browser and our website is encrypted using SSL/TLS (HTTPS). We do not transmit sensitive personal or financial information over unencrypted connections.
All payment transactions are processed through Stripe, a PCI DSS Level 1 certified payment processor — the highest level of payment security certification available. We do not store, process, or transmit credit card numbers on our own servers.
Access to client records, financial data, and business systems is restricted on a strict need-to-know basis. We employ strong password policies, multi-factor authentication, and regular access reviews for all internal systems.
Client data is stored in secure, access-controlled environments. We retain data only as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law.
In the event of a data security incident, we will: (1) contain and assess the incident immediately; (2) notify affected individuals within 72 hours when required by law; (3) cooperate fully with applicable regulatory authorities; and (4) take corrective action to prevent recurrence.
We evaluate all third-party service providers for security standards before engagement. Vendors with access to client data are required to maintain appropriate security controls commensurate with the sensitivity of the data.
If you believe you have identified a security vulnerability or have concerns about how your data is being handled, please contact us immediately at ask@justaskthebest.com or 1-800-232-5117. We take every report seriously.
Effective Date: June 1, 2025 | Last Updated: May 2026
The Best and Ask The Best believe that every person — regardless of ability — deserves equal access to our services, information, and resources. We are committed to providing a website experience that meets or exceeds the requirements of the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
We are continuously working to improve our website's accessibility. Some third-party embedded content (such as payment processors or scheduling tools) may not be fully within our control. We are committed to selecting vendors with strong accessibility standards and to advocating for improvements where gaps exist.
If you encounter any accessibility barrier on our website, or if you need information in an alternative format, please contact us. We will respond promptly and work to provide the access you need.
We are dedicated to ensuring that no one is left behind. Your access matters to us.
Adopted: June 1, 2025 | Last Reviewed: May 2026
At The Best and Ask The Best, ethics are not a section in a document — they are the foundation of every decision we make, every client we serve, and every dollar we earn. The following principles govern how we operate without exception.
We say what we mean and mean what we say. Our word is our bond. We do not make promises we cannot keep, and we do not overstate outcomes, credentials, or capabilities.
Our pricing is visible. Our processes are explainable. Our limitations are acknowledged. We believe clients deserve complete honesty at every stage of the engagement.
We act in the best interest of our clients — not ourselves. When a client would be better served by a different resource, we say so. Their growth comes before our revenue.
What is shared with us stays with us. Client business information, personal struggles, financial data, and strategic plans are treated with absolute discretion.
We serve every client without regard to race, gender, religion, national origin, disability, sexual orientation, or economic background. All people are worthy of The Best.
We disclose any real or potential conflict of interest before or as soon as it arises. We do not accept referral fees that would compromise our objectivity or our client's interests.
Our fees reflect real value, not inflated prestige. We offer payment options where possible and are committed to making high-quality consulting accessible to growing businesses.
We hold ourselves to the same standards we set for our clients. We welcome feedback, acknowledge mistakes, make corrections, and grow. Excellence is not a destination — it is a daily practice.
As a business that actively pursues and supports clients in pursuing federal, state, and private grant funding, we adhere to all applicable grant compliance regulations including but not limited to: Uniform Guidance (2 CFR Part 200), Federal Acquisition Regulations where applicable, Truth in Negotiations Act, and all conditions attached to specific award instruments. We maintain accurate records, conduct ourselves with full transparency with funding agencies, and expect the same of clients we assist.
If you have an ethics concern about any aspect of our business practices, we want to hear from you — directly and without fear of retaliation. Contact us at ask@justaskthebest.com. All reports are reviewed personally by leadership.
We are real people and we answer directly. Reach out any time — we would rather talk than leave you wondering.
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